Why Alignment Is Crucial for Successful M&As
By Kris Lamey, February 26, 2021
By Kris Lamey, February 26, 2021
Alignment is crucial to planning a successful merger and acquisition. Keeping alignment goals at the forefront of budgeting and planning starts with locating a target company to purchase and remains important as you integrate the two organizations and define how the end organization will operate.
Before a merger, you should come up with an active checklist of what the target acquisition looks like, what gaps it fills in your current business model and the benefits to both organizations. Alignment focuses the search on target businesses that complement your organization and helps you avoid fixating on one company.
The leaders of the buying company must have a clear concept of how the two companies fit together, both operationally and organizationally. Take the time to develop an integration strategy that considers the synergistic opportunities of the merger.
How can leaders align different business models? When undertaking an acquisition, discuss the following:
Organizational design is a key component to consider. Determine which processes of each organization give you the biggest competitive advantage. Then, consider what work you can centralize to realize cost savings and efficiencies for the merged entities.
The integration plan should allow plenty of time to merge departments in the right sequence. Prioritize the preservation of differentiating capabilities over cost-savings, such as the consolidation of back-office cost centers. The most significant benefits evolve from the special skills or market expertise of either merger partner. When you find an organization with distinct advantages and skills that are transferable, put that company on your shortlist of strategic acquisitions.
During the acquisition, alignment becomes even more important. A new brand will take shape that merges two cultures. The focus should be on people. Determine the number of people needed post-merger and communicate clearly and often about how and why decisions are being made. For example, your employees should find out from you that the merger is happening, not the media or the rumor mill. This includes the employees of both the acquiring and acquired businesses.
A shared culture starts with letting employees know how the changes impact the way they do their jobs. Confusion around process and uncertainty can cause a lot of defections during the merger. To keep key resources, communicate changes clearly and well in advance of when they take effect.
Where the two merging companies do business differently, carefully consider the efficacy of both processes and choose the one or combination that exploits the best aspects of both processes.
A deal that makes a lot of sense on paper is a good start. But it’s only a start. Organizations designed to get results have departments designed for specific purposes, avoiding duplication. Buying another company won’t automatically win the hearts and minds of the people working there, some of whom you desperately need. To achieve the benefits of the talent acquired in an acquisition, the two companies must merge int a single entity in practice as well as in theory. Both companies will have skill sets and practices that can make the new organization a dynamic, vibrant place to do business.
What are the new standards and expectations going to be after the acquisition? Alignment concerns continue long after the initial merger. To keep everyone informed, managers must check in with both their teams and company leaders to avoid confusion and duplication of effort.
According to research, 70% of M&As fail to realize the advantages of merging due to cultural issues. While mergers have positioning and financial motivation, it’s important to recognize that culture can facilitate or derail the overarching business plan.
When people feel left out of the loop, they aren’t likely to embrace change. Transparency goes a long way, even when the news is bad. Invite your employees to share the journey and provide their input to smooth over issues that arise and help everyone feel heard. This is the best way to ensure seamless integration.
To establish common practices, address culture clashes right away. Define the culture in both companies and determine what adjustments you need to make to align all departments and individuals into one positive and productive work environment. Make it clear that respect for coworkers and the welfare of the business come before personal preferences and grievances.
The newly merged company should have a well-defined culture that consists of beliefs, values and behaviors that everyone in the organization agrees to share. In the end, employees in both companies will find they have both gained and given up cherished practices.
In time, once the dust settles, individuals find that they can learn from their new coworkers and adopt new thinking that looks at the business in a much wider frame, which can help your business move forward and generate innovation.